Privacy Policy

Last Updated: October 2025

Welcome to Moshi Cleaning Services (“we”, “our”, “us”). Your privacy is very important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application, website, or services.

By using our app or services, you agree to the terms of this Privacy Policy.

1. Information We Collect
   We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, location, and address details when you book a service.
• Usage Data: Device information, app usage details, and interactions within the app.
• Payment Information: Limited payment-related details (processed securely through third-party gateways — we do not store card details).

1. How We Use Your Information
   We use your information to:

• Provide and manage cleaning services.
• Contact you for confirmations, updates, and customer support.
• Improve our app experience and service quality.
• Send promotional messages or updates (only if you consent).

1. Data Sharing & Disclosure
   We do not sell or rent your data. We may share limited information only with:

• Trusted service providers and partners to process your requests.
• Government authorities, if required by law.
  All shared data is protected and used strictly for service purposes.

1. Data Security
   We use modern security measures to protect your data from unauthorized access, alteration, or disclosure.
   However, no method of data transmission over the internet is 100% secure.
2. Your Rights
   You may:

• Request access to or correction of your personal data.
• Request deletion of your data (where applicable).
• Withdraw consent for marketing messages anytime.

1. Cookies & Analytics
   Our app may use cookies or analytics tools to improve performance and user experience.
   You can manage or disable cookies through your device settings.
2. Changes to This Policy
   We may update this Privacy Policy from time to time.
   Updated versions will be posted within the app with a new “Last Updated” date.
3. Contact Us
   If you have any questions or concerns about this Privacy Policy, please contact us:

Moshi Cleaning Services
Sharjah, Al Khazamiyah Street 17
Phone: +971 52 767 7361
Email: info@moshicleaningservice.com